Shipping Policy

Shipping Policy

Effective Date: June 15, 2026

Thank you for shopping with LyraCart. We are committed to delivering your premium products as quickly and safely as possible, wherever you are in the world.

1. Free Shipping

We offer free standard shipping on all orders over $75 USD. This applies to both domestic (USA) and international orders. Orders below $75 will be subject to a shipping fee calculated at checkout.

2. Processing Time

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

3. USA Domestic Shipping

Shipping Method Estimated Delivery Cost
Standard Shipping 5-8 business days $5.99 (Free over $75)
Express Shipping 2-3 business days $14.99
Overnight Shipping Next business day $24.99

4. International Shipping

Region Estimated Delivery Cost
United Arab Emirates 3-7 business days $9.99 (Free over $75)
Europe 7-14 business days $12.99 (Free over $75)
Asia Pacific 10-18 business days $14.99 (Free over $75)
Rest of World 10-21 business days $16.99 (Free over $75)

Delivery times are estimates and may vary due to customs clearance, local postal conditions, or other factors beyond our control.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your order using the link provided in your shipping confirmation email or by visiting the carrier's website directly.

6. Customs, Duties and Taxes

International orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost. LyraCart has no control over these charges and cannot predict their amount. Please contact your local customs office for more information before placing your order.

7. Multiple Item Orders

If your order contains multiple items, they may be shipped in separate packages and arrive at different times. You will receive individual tracking numbers for each package.

8. Address Accuracy

Please ensure your shipping address is complete and accurate at the time of ordering. LyraCart is not responsible for orders delivered to incorrect addresses provided by the customer. If you notice an error after placing your order, contact us immediately at salimputhiyaveetilabdulkader@gmail.com and we will do our best to update the address before dispatch.

9. Undeliverable Packages

If a package is returned to us as undeliverable (due to incorrect address, unclaimed package, or failure to clear customs), we will contact you to arrange re-shipment. Re-shipping fees will apply. If you do not respond within 14 days, we may issue a refund minus the original shipping cost.

10. Shipping Restrictions

Certain products may be subject to shipping restrictions in some countries due to local regulations. If we are unable to ship a product to your location, we will notify you promptly and issue a full refund.

11. Contact Us

For any shipping enquiries, please contact us at:
Email: salimputhiyaveetilabdulkader@gmail.com
Response time: Within 2 business days
Website: lyracarts.com