Contact Us
Contact Us
We would love to hear from you. Whether you have a question about an order, a product enquiry, or just want to say hello — our team is here and ready to help.
Get in Touch
| salimputhiyaveetilabdulkader@gmail.com | |
| Website | lyracarts.com |
| Response time | Within 2 business days |
| Support hours | Monday – Friday, 9am – 6pm UAE time (GMT+4) |
| Order enquiries | Please include your order number for faster assistance |
Frequently Asked Questions
Where is my order?
Once your order ships, you will receive a tracking number by email. USA delivery: 5–8 business days. International: 7–21 business days depending on location.
How do I return an item?
We accept returns within 30 days of delivery. Email us your order number and reason and we will guide you through it. See our full Refund Policy.
Can I change or cancel my order?
Orders can be changed or cancelled within 12 hours of placement. Contact us as soon as possible and we will do our best to help.
Do you ship internationally?
Yes! We ship worldwide. Free shipping on orders over $75 USD. See our Shipping Policy for rates and times.
How do I use a discount code?
Enter your code in the Discount code field at checkout. One code per order.
My item arrived damaged — what do I do?
Email us within 7 days with your order number and photos. We will arrange a replacement or full refund at no cost to you.
Active Discount Codes
- LYRA10 — 10% off your order
- SHIPFREE — Free shipping on any order
- FLASH15 — 15% off (limited time)
Thank you for shopping with LyraCart. We look forward to serving you!